Legal Information

Casino365 Terms & Conditions – clear, plain English

This page is not just a legal document full of fine print. Casino365 wants you to understand every condition before you agree to it — which is why everything is explained in plain, straightforward English.

Last Updated: June 2026 Published in English
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Key Terms at a Glance

Casino365 believes in being fully transparent about each of its policies

Age Requirement & Eligibility

You must be at least 18 years old to play at Casino365. Each person may hold only one account. Creating multiple accounts is strictly prohibited.

Payment Policy

Deposits start from as low as ৳100. Instant deposits are available via bKash, Nagad, and Rocket. KYC verification is required for withdrawals. Casino365 does not hold back payments.

Bonus Terms

Each bonus comes with its own wagering requirements and cannot be withdrawn until those conditions are met. Casino365's bonus terms are less demanding than the industry average.

Security & Privacy

Your personal information is protected with SSL encryption. Casino365 never sells your data to third parties. For full details, please refer to our Privacy Policy.

Responsible Gaming

Casino365 offers deposit limits, self-exclusion, and cooling-off periods for all members. Gaming is meant to be entertaining — that's a value we never compromise on.

Grounds for Account Suspension

Casino365 reserves the right to suspend any account where fraud, multiple account creation, use of another person's identity, or bonus abuse is proven.

Important Note

By using Casino365's services, you confirm that you have read and agreed to these Terms and Conditions. If any part is unclear, please reach out to us before completing your registration.

1Introduction & Acceptance

Casino365 (casino365.club) is an internationally licensed online gaming platform serving Bangladesh and several other countries. These Terms and Conditions apply to the Casino365 website, mobile app, and all associated services.

By registering or using Casino365's services, you voluntarily confirm your acceptance of these Terms and Conditions. We strongly recommend reading the full document carefully before creating an account.

These Terms and Conditions may be updated from time to time. When a new version is published, you will be notified via the Casino365 app and email. Continued use of the service after any update constitutes your acceptance of the revised terms.


2Account & Eligibility
2.1 Age Requirement

You must be at least 18 years old to open an account and use Casino365's services. If verification reveals that a user is under 18, the account will be closed and the balance may be forfeited.

2.2 One Account Policy

Each individual may hold only one Casino365 account. If multiple accounts belonging to the same person are identified, all accounts will be closed and bonuses may be forfeited. Two members of the same household may hold separate accounts, but logging in from the same device may require additional verification.

2.3 Obligation to Provide Accurate Information

Providing your correct name, mobile number, and date of birth during registration is mandatory. Inaccurate or false information will cause issues during KYC verification and may result in withdrawal delays. If you need to update your details, please contact customer support.

2.4 Account Security

Keep your password and login details strictly confidential. Never share your password with anyone. All activity carried out through your account will be treated as your own. If you notice anything suspicious, contact Casino365 support immediately.

2.5 KYC Verification

Casino365 may request KYC (Know Your Customer) verification at any time. Typically, a copy of your NID or passport along with a selfie is required for your first withdrawal or large transactions. Withdrawals may be temporarily delayed until verification is complete.


3Deposits & Withdrawals
3.1 Deposit Methods & Limits
Method Minimum Maximum (per transaction) Processing Time
BKash ৳100 ৳50,000 Instant
Nagad ৳100 ৳50,000 Instant
Rocket (DBBL) ৳100 ৳30,000 Instant
USDT (TRC20) Equivalent to ৳500 Unlimited 1–3 Network Confirmations

Casino365 does not charge any deposit fees. However, your mobile banking provider may apply their own charges, which are beyond Casino365's control.

3.2 Withdrawal Policy

To make a withdrawal, your account must be verified and your balance must be sufficient. Casino365 is obligated to approve any legitimately earned withdrawal. Bonus funds may only be withdrawn after the applicable wagering requirements have been met.

  • Minimum Withdrawal: ৳500
  • Typically 5–15 minutes for bKash & Nagad
  • Up to 24 hours for bank transfers
  • VIP members get priority withdrawals
  • KYC verification is mandatory for your first withdrawal
3.3 Fraudulent Transactions

If Casino365 finds evidence of chargebacks, fraudulent payments, or deceptive transactions, it reserves the right to immediately suspend the account and pursue legal action. Casino365 complies with all applicable anti-money laundering regulations.


4Bonuses & Promotions

Casino365 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated on the respective bonus page. General bonus policies are outlined below.

4.1 Welcome Bonus

The Welcome Bonus on your first deposit can only be claimed once. Bonus amounts and terms may change from time to time. A promo code may be required to claim certain bonuses.

4.2 Wagering Requirements

Bonuses come with wagering requirements. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place a total of ৳10,000 in bets before withdrawing. Casino365's wagering requirements are below the market average — typically ranging from 5x to 15x.

4.3 Grounds for Bonus Forfeiture
  • Claiming the same bonus from multiple accounts
  • Failing to meet bonus conditions within the specified validity period
  • Exploiting system errors or bugs to obtain bonuses
  • Making only the minimum deposit solely to claim a bonus without playing any genuine games
4.4 Promotion Changes

Casino365 reserves the right to modify or cancel any promotion at any time. Participants will be notified if the terms of an ongoing promotion change.


5Game & Betting Rules
5.1 Fair Game Assurance

All games on Casino365 use certified RNG (Random Number Generator) technology, meaning every outcome is completely random and predetermined by no one. Independent third parties regularly audit this system.

5.2 Betting Limits

Each game and market has its own minimum and maximum betting limits, displayed within the game interface. For Sports Betting, Casino365 reserves the right to review unusually large wagers.

5.3 Betting Cancellation Conditions

Confirmed bets are generally non-cancellable. However, Casino365 reserves the right to void a bet under the following circumstances:

  • In the Event of Cancellation or Suspension of an Event
  • If Incorrect Odds Are Displayed Due to an Obvious Technical Error
  • If evidence of match-fixing or irregular activity is found
5.4 Live Casino

The dealer's decision is final in Live Casino games. If a game is interrupted due to a technical issue, Casino365 will arrange for the balance to be refunded or the game to be resumed.


6Responsible Gaming

Casino365 is a form of entertainment — not a source of income. Casino365 is always committed to promoting responsible gaming.

6.1 Tools & Protection
  • Deposit Limit: Set a daily, weekly, or monthly deposit cap
  • Self-Exclusion: Temporarily or permanently suspend your account
  • Cooling-Off Period: Pause your betting activity for a set period of time
  • Reality Check: Keep regular break reminders turned on

To access these features, contact Casino365 customer support or Responsible Gaming View page.


7Prohibited Activities

The following activities are strictly prohibited on Casino365. Violating these rules may result in account termination and forfeiture of your balance:

  • Creating Multiple Accounts
  • Using Another Person's Identity or Payment Method
  • Exploiting system errors or bugs
  • Obtaining bonuses through fraudulent means
  • Using Casino365 for Money Laundering
  • Using Automated Software or Bots
  • Assisting anyone under 18 in creating an account

8Limitation of Liability

Casino365 is committed to delivering the highest standard of service. However, Casino365's liability is limited in certain circumstances:

  • If a game is interrupted mid-session due to loss of internet connection
  • If a Delay Occurs Due to a Third-Party Payment System Issue
  • In the Case of an Unexpected Technical Error

In such situations, Casino365 always strives to resolve issues promptly and will consider compensation where appropriate.


9Changes & Amendments

Casino365 reserves the right to update these Terms and Conditions at any time. When changes are made:

  • Email or app notifications will be sent for any important changes
  • The "Last Updated" date at the top of this page will be changed
  • If you do not agree to the updated terms, you may request to close your account

Continued use of the service after an update will be considered acceptance of the new terms.


10Contact

If you have any questions about these Terms and Conditions, please don't hesitate to get in touch. The Casino365 customer support team is ready to assist you in English with any queries.

FAQs

Frequently Asked Questions About Our Terms and Conditions

Casino365 takes security seriously and makes no compromises. Your personal data is protected with 256-bit SSL encryption — the same standard used by the banking industry. Your name, mobile number, NID, and banking details are never sold or shared with third parties. On the financial side, Casino365 holds user funds in a separate, secure account — kept entirely apart from operational funds — so your money remains protected even in the event of an institutional issue. For login security, two-factor authentication (2FA) is available, and the app supports fingerprint login. If any suspicious activity is detected, Casino365 will notify you automatically and, if necessary, secure your account. For more details, please refer to our Privacy Policy on this page.

Casino365 does not charge any withdrawal fees — meaning you receive the full amount you withdraw. However, bKash or Nagad may apply their own cash-out charges in accordance with their respective policies, which are outside Casino365's control. Regarding limits, standard accounts can withdraw up to ৳50,000 per day. VIP members enjoy higher limits and faster processing. For details on weekly or monthly limits, check your account dashboard or contact live chat support. Cryptocurrency withdrawal limits are set separately and are generally higher.

Understood the terms? Get started now

Casino365 is fully transparent because we believe trust is built on openness. Register now and enjoy a safe experience.

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